SHIPPING & RETURNS
Your order is very important to us. Our Customer Service team is happy to assist you with any questions, concerns or issues related to your order through Boldanic.com. Please email Customer Service at firstname.lastname@example.org.
Most orders typically ship within 48-72 business hours. Be advised that shipping delays sometimes occur with our carrier and due to product inventory availability.
Our Return Policy lasts for 30 days from the time your order is received for all unused/unopened item(s)/product(s). If 30 days have expired since you received your purchase, unfortunately we can’t return the item(s)/product(s) to offer you a refund or exchange. Please contact Customer Service before returning your order.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. To return your product, contact Customer Service and mail your product to:
ATTN: CUSTOMER SERVICE
2609 East 14th street
Brooklyn NY 11235
DAMAGED, INCORRECT or LOST
We make every effort to safely secure and ship your order, but understand that, on rare occasion, merchandise can be damaged in transit. If you feel that your order was damaged during delivery, report it immediately to our Customer Service Department. DO NOT DISPOSE OF ANY DAMAGED PRODUCTS OR PACKAGING until you have contacted Customer Service for instructions as we may require return of the damaged goods. In the event you receive the wrong item, please email Customer Service at email@example.com\ We are not responsible for lost or stolen merchandise.
3RD PARTY RETAILERS
This return policy only applies to products or items purchased through Boldanic.com. All products purchased through 3rd Party Retailers other than directly through Boldanic.com are subject to the return policies of the retailer where the items were purchased.